Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information.
Daikin Seattle Experience Center ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you use our services or visit our website.
Information We Collect
We may collect information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Visit and appointment details
- Communications and correspondence with our team
We may also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and pages visited.
How We Use Your Information
We use the information we collect to:
- Schedule and manage your visit to the Experience Center
- Respond to inquiries and provide customer support
- Send appointment reminders and updates
- Improve our services and website experience
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business (e.g., scheduling software, authorized Daikin Dealers you ask to be connected with) and who are contractually obligated to protect your data. We may also disclose information when required by law or to protect our rights and safety.
Text Messaging (SMS)
If you provide your mobile number and opt in — for example, by checking the SMS consent box on a form on this site — you agree to receive recurring text messages from Daikin Seattle Experience Center related to your inquiry, appointments, and visit. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Consent to receive text messages is not a condition of any purchase.
No mobile information is shared with third parties or affiliates for marketing purposes. Mobile phone numbers and SMS consent collected for text messaging will not be shared with, sold, or rented to third parties or affiliates for their own marketing. Numbers may be disclosed only to the messaging providers that deliver the texts you requested on our behalf.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Payment Security
We do not store credit card, debit card, or other raw payment card numbers on this website. If this site links out to a scheduling or booking tool (such as Calendly) or to Daikin's manufacturer site, those pages are operated by the respective third party under their own privacy and security practices.
Cookies & Analytics
Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and remember your preferences. This includes analytics and tag-management tools such as Google Analytics (GA4) and Google Tag Manager (GTM), which help us understand how visitors use the site.
You can control cookie settings through your browser, and you can accept or decline optional analytics/advertising cookies using the cookie banner on this site. Disabling cookies may limit certain functionality. We do not currently respond differently to browser "Do Not Track" signals, but we do honor the Global Privacy Control (GPC) signal as described below.
Your Privacy Choices (California)
We do not sell or share your personal information (collected via this website's forms, Google Analytics (GA4), and Google Tag Manager (GTM)) for cross-context behavioral advertising. If that ever changes, California residents will have the right, under the CCPA/CPRA, to opt out of the sale or sharing of personal information at any time.
California residents also have the right to know what personal information we collect, request deletion or correction of that information, and not be discriminated against for exercising these rights. We honor the Global Privacy Control (GPC) browser signal as a valid, binding opt-out request the moment it is received — no additional action from you is required.
To exercise any of these choices or ask a question, contact us using the information in the Contact Us section below, or use the "Do Not Sell or Share My Personal Information" link in the site footer, which returns you to this section.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Object to or restrict certain processing
To exercise these rights, please contact us using the information below.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy — responding to your inquiry, scheduling or documenting a visit, and meeting our accounting, tax, and legal recordkeeping obligations — after which it is securely deleted or anonymized. If you ask us to delete your information sooner, we will do so unless we are legally required or permitted to keep it (for example, to resolve disputes or enforce our agreements).
Third-Party Links & Services
Our website may link to third-party sites and services we do not operate — for example, scheduling tools, Daikin's manufacturer resources, or social media platforms. Those third parties have their own privacy policies, and we encourage you to review them; we are not responsible for the privacy practices or content of any third-party site.
Children’s Privacy
Our website and services are directed at adults and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date below reflects the most recent revision, and continued use of our website after a change constitutes acceptance of the updated Policy. We encourage you to review this page periodically.
Last Updated: September 2, 2026
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Daikin Seattle Experience Center
Email: [email protected]
Phone: (253) 215-1219